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This information applies to life insurance policies that accumulate a cash value and that may allow the owner to borrow or withdrawal cash value without terminating the policy.
You may have the option of taking a portion of your cash value as a loan. A loan is a sum you borrow from the company that issued your policy using your policy as collateral. Loans are subject to loan interest that will increase the outstanding loan amount each anniversary if not paid. Any unpaid loan will be deducted from the proceeds we pay in the event of the insured person’s death. Loans may be repaid at any time before the death of the insured while the policy is in force.
- If any of the items on the following list apply to your policy, please complete the Cancellation and Disbursement Request form (Non-New York) or (New York) paying special attention to the definitions and instructions on page 4.
- Collateral Assignment
- Trust Owned
- Corporate Owned
- Partnership
- Limited Partnership
- Limited Liability Partnership
- Sole Proprietorship
- Guardianship/Conservatorship
- Power of Attorney
- Requesting Loan Amount of $50,000.00 or more
- If your policy is owned by an individual, you are requesting a loan of less than $50,000.00 and none of the above conditions apply, you may request the loan in any one of the following ways:
- eService users may request a loan online
- Contact our Customer Service Center to request a loan by phone
- You may submit a signed written request. Please make sure your request indicates your desired income tax withholding and mailing instructions (if other than the address on record)
- You may submit the Cancellation and Disbursement Request form (Non-New York) or (New York)
Please note that repaying the loan on your policy may reduce the risk of your policy lapsing (terminating without value). We can set up Automatic Loan Payment Reminder notices for any amount of $100.00 or more on a monthly, quarterly, semi-annual or annual basis. Simply request this feature when the loan is originally requested or any time while you have an outstanding loan on your policy.
Please use any of these options to send the Cancellation and Disbursement Request form or written requests.
American General Life Companies
P.O. Box 4373
Houston, Texas
77210-4373
American General Life Companies
2929 Allen Parkway
Houston, Texas
77019-2155
Fixed
(713) 831-3028
Variable Universal Life
(713) 620-6653
Your request will be processed in the order it is received and typically will be completed within the standard processing time for this type of transaction.
Please check the Policy Loans and Withdrawals FAQs for more details.
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