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Life Insurance Claims
Losing a loved one is one of the most difficult life events we ever have to face. At this emotional time of grief and remembrance, financial and legal issues must also be addressed — a process that can seem overwhelming. Fortunately, you and your loved one established life insurance policies to provide your family with the support they need in this stressful time.

Download When a Loved One Dies, (pdf) an informative brochure that will guide you through the steps to claim insurance benefits, describe the different types of insurance policies to look for and offer tips on organizing your own estate.

What documentation do I need to submit?
The following should be submitted to the Customer Service Center as part of filing a death claim.

  • Claimant’s Statement: This statement must be completed by the beneficiary; if there is more than one beneficiary, each must complete a separate statement
  • Death Certificate: A certified death certificate issued by the appropriate governmental entity (e.g. County Health Department, Vital Statistics Department) is to be furnished with the claimant’s statement
  • Newspaper Account: When available, a newspaper account of the death should be submitted
  • Policy: The policy should be sent with this statement; explain if not enclosed

Annuity Contract Claims
To file a death claim for an annuity contract, please contact the Service Center for the issuing company listed below.

American General Life Companies 1-800/242-4079
(Monday - Friday from 7:30 a.m. to 5:30 p.m. Central Time)

United States Life Insurance Company (New York) 1-800/242-4079
(Monday - Friday from 8:00 a.m. to 6:00 p.m. Central Time)

AIG Annuity Insurance Company 1-800/424-4990

Accident and Health Insurance
All individual health policies use the Accident and Health Insurance Claim form (pdf)

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